Terms of service

Goddess Gloss: Terms of Service

1. Introduction

This website is operated by Goddess Gloss. Throughout the site, the terms “we”, “us” and “our” refer to Goddess Gloss. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

2. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province of residence. You may not use our products for any illegal or unauthorized purpose. A breach or violation of any of the Terms will result in an immediate termination of your Services.

3. Products and Medical Disclaimer

  • For External Use Only: All Goddess Gloss products are for external use only.

  • Not Medical Advice: The information provided on goddessgloss.co.za is for educational purposes and is not intended as medical advice, diagnosis, or treatment.

  • Patch Test: We strongly recommend a patch test before using any new serum. If irritation occurs, discontinue use immediately and consult a healthcare professional.

  • Accuracy: We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.

4. Pricing and Modifications

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

5. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. For more detail, please review our Refund Policy.

6. Third-Party Links

Certain content, products, and services available via our Service may include materials from third-parties (e.g., payment gateways like PayFast or Ozow). We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

7. User Comments and Feedback

If you send certain specific submissions (for example contest entries) or creative ideas, suggestions, proposals, plans, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, and distribute those comments.

8. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

9. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others.

10. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of South Africa.

11. Contact Information

Questions about the Terms of Service should be sent to us at [Your Support Email].

Why these sections matter for you:

  • Section 3 (Medical Disclaimer): This is your most important shield. Since skin reacts differently to actives (like peptides or antioxidants), you must state that your site isn't providing medical advice.

  • Section 10 (Governing Law): Explicitly stating South Africa ensures that any disputes are handled under local law, which is standard for a .co.za domain.

  • Section 11 (Contact): The ECT Act requires you to provide a clear way for customers to contact the business.